Effective order management is crucial for any business. MuleBuy’s integrated platform provides complete visibility into your commercial supply chain, from the initial purchase at your supplier to final delivery at your warehouse or customer's door. This guide walks you through the powerful tracking features within your MuleBuy dashboard, empowering you to monitor every stage and ensure order accuracy seamlessly.
Accessing Your Order Dashboard
Begin by logging into your MuleBuy account. Upon login, you are directed to the main Dashboard Overview. Navigate to the "Orders"
Key Tracking Stages & How to Monitor Them
The MuleBuy dashboard breaks down the journey of each order into clear, actionable stages. Here’s what to look for:
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1. Order Placed & Confirmed:
Once an order is submitted with your supplier through MuleBuy, it appears here. Check this section for supplier confirmation and the initial POorder accuracy—product specs, quantities, and agreed pricing.
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2. Production & Warehousing:
For manufactured goods, updates on production progress are logged. Once ready, the order status changes to "Warehoused"
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3. Shipping & In Transit:
This is the core tracking phase. When your order ships, you’ll see:
- Carrier information and tracking number(s).
- A visual logistics map showing the real-time location.
- Estimated Time of Arrival (ETA) updates.
- Consolidation details if multiple shipments are combined.
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4. Customs Clearance (if applicable):
For international shipments, the dashboard provides status updates on customs clearance, alerting you to any required documentation or potential holds.
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5. Delivered & Completed:
Upon final delivery, the status updates automatically. The order is moved to your history, where you can access all shipping documents, invoices, and proof of delivery for your records.
Pro Tips for Ensuring Order Accuracy
Set Up Automated Alerts
Configure notifications in your account settings to receive instant email or SMS updates for key status changes, ensuring you're always informed.
Utilize the Documentation Hub
Every order has a dedicated document folder. Download commercial invoices, packing lists, and bills of lading directly from the dashboard to cross-check details.
Leverage the Reporting Tool
Use MuleBuy’s built-in analytics to generate reports on order fulfillment times, carrier performance, and costs, helping you optimize future orders.
Streamline Your Supply Chain with Confidence
By mastering the MuleBuy order tracking dashboard, you transform supply chain management from a reactive task into a proactive, data-driven strategy. Full transparency from supplier to delivery not only minimizes errors and delays but also builds greater trust with your end customers. Log in today and experience the control that comes with end-to-end visibility.
Visit Your Dashboard Now